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Terms of use

Last updated: 10 November 2026

These terms apply to your use of winchesterpower.ae (the "website"), operated by Winchester Power Generation ("we", "us", "our"), Office 102, Building 1, Bay Square, Business Bay, Dubai, United Arab Emirates. By using the website you agree to these terms. If you do not agree, please do not use the website.

1. About this website

The website gives general information about our generator supply, rental, installation and maintenance services, and lets you send us enquiries. You do not need an account to use it, and no products can be bought or paid for online.

2. Product and technical information

Generator ranges, output ratings, specifications, images and descriptions on the website are for general guidance only. They are indicative, may change without notice, and may differ from the equipment finally supplied. Images may be illustrations or concept renderings. Final specifications are those stated in our written quotation or contract.

3. Generator sizing tool

The sizing tool gives an estimate based on the information you enter and general assumptions (including a 0.8 power factor and typical motor starting values). It is not a design calculation or professional engineering advice. Actual requirements depend on your equipment, site conditions, ambient temperature and other factors, and must be confirmed by a qualified engineer or a site survey before you rely on them. We are not responsible for decisions made using the tool's results alone.

4. Enquiries and quotations

Sending an enquiry through the website, by email, phone or WhatsApp does not create a contract and does not oblige either of us to proceed. A contract for the sale, hire, installation or maintenance of equipment is only formed when we issue a written quotation and it is accepted, or when we sign a separate agreement. That quotation or agreement, including any hire terms, will set out prices, payment terms, delivery, warranty and responsibilities, and will apply instead of these terms for that order.

5. Prices and availability

Any prices, rates or availability mentioned on the website are indicative unless confirmed in writing. Rental equipment is subject to fleet availability. Response times for breakdown support depend on location, access and conditions, and are confirmed in individual service agreements.

6. Using the website

You agree not to:

  • use the website for anything unlawful, misleading or fraudulent;
  • submit false information or enquiries on behalf of someone else without their permission;
  • try to gain unauthorised access to the website or interfere with how it works;
  • copy, scrape or reuse content from the website for commercial purposes without our written permission.

7. Intellectual property

The Winchester name, logo, emblem, livery design, text, images and layout of this website belong to Winchester Power Generation or are used with permission. You may view and print pages for your own reference. You may not use our name, logo or content in any other way without our written consent.

8. Links to other websites

The website links to services run by others, such as WhatsApp and Google Maps. We do not control those services and are not responsible for their content or how they handle your information.

9. Availability of the website

We try to keep the website available and accurate, but we do not guarantee that it will always be available, uninterrupted or free from errors. We may change, suspend or remove any part of it at any time.

10. Limitation of liability

To the extent permitted by UAE law, the website and its content are provided "as is". We are not liable for any loss or damage arising from your use of, or reliance on, the website, including the sizing tool and product information. Nothing in these terms limits liability that cannot be limited under UAE law. Our liability for any equipment or service we supply is governed by the relevant quotation or contract.

11. Privacy

Our privacy policy explains how we handle personal information you send through the website, and our cookie policy explains the technologies the website uses.

12. Changes to these terms

We may update these terms from time to time. The version on this page applies from the date shown at the top.

13. Governing law

These terms are governed by the laws of the Emirate of Dubai and the federal laws of the United Arab Emirates. The courts of Dubai have jurisdiction over any dispute relating to the website.

14. Contact

Questions about these terms: info@winchesterpower.ae or +971 58 808 3232.